At WMed Health, we are a teaching facility that offers a team approach to your care. Your care team includes resident physicians who are seeking advanced training, experienced faculty physicians, advanced practice providers, nurses, allied health staff, medical students, and other learners.
Welcome to Our Practices
When you become a patient at WMed Health, during your first visit we will provide you with a new patient packet that includes all the information you need to know about us.
Our doctors will take care of you if you are admitted to Ascension Borgess Hospital or Bronson Methodist Hospital.
Your medical record is confidential. We will not talk about you condition with anyone without your permission. If you wish to release information from your medical records, complete the Patient Medical Records Request Form and return it to our practice.
MyChart is a free and secure tool that gives you access to parts of your medical record through your own computer or smartphone. You can view your medical information, make appointments, renew prescriptions, receive test results, pay your bills, and much more. To sign up, our Registration staff will assist you.
Rights and Responsibilities
Your rights and responsibilities as a patient are very important to your care. If you have questions regarding any of these rights and responsibilities, please speak with any staff member.
Notice of Privacy Practices
You have a right to privacy as a patient. You will receive a Notice of Privacy Practices when you become a patient. This notice outlines our practices with regard to protecting your medical information and identity.
Notice of Nondiscrimination for Patients and the Public
We comply with applicable Federal civil rights laws and do not discriminate on the basis of race, color, national origin, sex, age, or disability. You will receive a Notice of Nondiscrimination for Patients and the Public when you become a patient. We provide free aids and services to people with disabilities to communicate effectively with us and free language services to people whose primary language is not English.
Social Work Services
Licensed Medical Social Workers work closely with providers to ensure awareness of psychosocial concerns. They have the ability to help with assessment and referral to community resources to address social barriers, as well as to provide behavioral health support and brief intervention to improve the quality of life for our patients and their families. Your provider may make a referral to request that one of our Licensed Medical Social Workers assist you.
Good nutrition is an important part of treating many disease processes. Registered Dietitians provide nutrition education and nutrition therapy to promote wellness, prevention of illness and/or disease management for a variety of conditions. Registered Dietitians assist individuals from all walks of life make positive food and diet choices, as well as lifestyle changes, to improve their medical condition and health. If you have pre-diabetes or diabetes, our dietitian certified as a Diabetes Care and Education Specialist will assist you with understanding how your diet affects daily life and blood sugar control. Registered Dietitians are available to all WMed patients as part of the health care team. Patients are initially seen by provider referral with follow up visits on an individual basis.
If you have a concern about your care while you are at the clinic, please ask to speak to a clinical leader or medical director. They will assist you in resolving your concern while you are here. Presentation of a concern or complaint will not compromise your access to care. If you are not satisfied with the response to your concern or you have a complaint or compliment after you leave the clinic, you may fill out a Patient Feedback Form on the WMed Health website or contact the Quality Improvement and Allied Health Manager by calling the patient complaint hotline at& 269.337.6445 to begin a formal complaint or leave a compliment.
Our respiratory therapists can assist you with your medical needs related to asthma, COPD, and other respiratory conditions, such as cystic fibrosis. With your doctor referral, we can provide tobacco cessation counseling, medical assessment, oxygen evaluations, lung function testing, inhaler evaluation and training, as well as screening for sleep disorders and pulmonary rehabilitation.
Laboratory and Radiology Services
Outpatient laboratory and radiology services at WMed Health are provided at 1000 Oakland Drive for patients whose tests are ordered by a WMed Health physician.
The Laboratory is located on the Concourse Level and is open Monday through Friday from 8:00 a.m. to 5:00 p.m. You can reach our Laboratory Department at 269.337.4480.
The Radiology Department is located just off the first floor lobby and is open Monday through Friday from 8:00 a.m. to 5:00 p.m. You can reach our Radiology Department at 269.337.6232.